Both phones are similar, however the 5420 is only supported on the ip office whereas the 2420 is supported on a range of avaya phone systems. It includes the avaya adapter for remote answering away from the phone. Plantronics cs510 avaya certified wireless headset avaya 2420. Avaya may require the designated processors to be identified in the order by type, serial number, feature key, instance, location or other specific. This is a problem when the phone uses line appearances. These include paperless button labeling, local call log and speed dial directories and streamlined styling consistent with avaya ip telephones. We delete comments that violate our policy, which we encourage you to read. There are no significant changes in telephone operation for software release 2. This phone has a largescale display for easy viewing and call control with 24 extensionsfeature buttons. Find the user manual you need for your phone and more at manualsonline. Without avaya, it would be much more difficult for us to move forward technologically.
Features feature set with local call log and speeddial directory advanced user interface large screen with 7line and 29character display 24. The avaya 2420 has a message lamp at the top of the phone, this lamp will light when a message has arrived in your voice mailbox when you enable. Weve been able to quickly act to provide better healthcare services and a better patient experience overall. Avaya phone manual 2420 5420 2420 phone user guide page 4 ip office issue 6d 15th september 2005 the telephone overview this guide covers the use of the avaya 5420 and 2420 phones on avaya ip office. Page 1 2420 digital telephone users guide 555250701 issue 1 may 2002. Videos and tips on using the avaya support website can be found here. Avaya 1100 series expansion module for sip software user guide.
Dialing filters determine which numbers you can dial. Use the support by product shortcut at the top of each page, and select your product and release to find the latest product and support notices, the latest and top documentation, latest downloads. Avaya 2420 telephone the avaya 2420 is a multiline digital phone that runs off of the avaya communication manager system or an avaya ip office system. This guide covers the use of the avaya 5420 and 2420 phones on avaya ip office. Brief video of how to forward calls using the avaya phone. The avaya 6400 series digital voice telephones deliver the right combination of business communication functionality.
Ip office 2420 quick reference guide digitcom avaya ip office. The avaya 2420 phone works perfectly with our old school lucent definity phone system and intuity audix voicemail system. Plantronics plantronics headsets for avaya definity 2410, 2420 are ideal for your call center or office application. The avaya 1400 series telephones are isdn telephones for use with the integral 5 call processing system. Avaya 2420 telephone end user manual pdf viewdownload. There are currently three models in the 2400 series. Download quick reference of avaya 2420 ip phone, recording equipment for free or view it online on. For this reason, consistent with the requirements of 1194. Telecommunications campus phones 22 october 2010 yc.
How you set up call forwarding on your telephone will depend on which telephone set you use. Shows the status for the call appearances, information for a call, information provided by the. To have the 2420 telephone make a call automatically, do one of the following. Use the support by product shortcut at the top of each page, and select your product and release to find the latest product and support notices, the latest and top documentation, latest downloads, and the top solutions that agents are using to close customer tickets.
Your avaya provided telecommunications systems and their interfaces your avaya provided software applications, as well as their underlying hardwaresoftware platforms and interfaces any other equipment networked to your avaya products standards compliance avaya inc. This version of avaya etr 18 manual compatible with such list of devices, as. The only work around i found is to create hunt groups for each line and then make the members of the hunt group only the extension of the users who need access. This user guide is written for the 1408 and 1416 digital deskphones. Avaya phone instructions 5410,2410,5420,2420 transfer call. Avaya support downloads 2420 digital telephone release 6. Avaya call forwarding brief video of how to forward calls using the avaya phone system. Notice while reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, avaya inc. Brief video of how to forward calls using the avaya phone system. Page 1 mute feature is active, the associated lamp avaya call server, the home screen, the speed dial turns on, and the person at the other end of the screen, the call log screen, and the options screens page 2 answer a call redials the last number you dialed.
Has automated call tracking with up to 100 entry call log. Avaya is helping us make a difference for healthcare and the local communities we serve. Answer call do not put call on hold press transfer button find extension with arrow buttons and press extension key or dial extension example 202 stay on the line if you would like to inform end party who is on the call once you hang up call is transferred. Let the headset experts at founders telecom guide you to the plantronics solution thats right for you. The avaya 2400 series adds several enhancements over previous generations of digital telephones. Avaya model 2410 and 2420 digital telephones page 1 of 8 avaya model 2410 and 2420 digital telephones voluntary product accessibility template vpat the statements in this document apply to avaya model 2410 and 2420 digital telephones only when the phones are used in conjunction with an avaya. Avaya attests that this registered equipment is capable of providing users. When a call arrives at your 2420 digital telephone, you hear a ringing tone and a blinking bell icon appears on the associated call appearance. Eu24eu24bl expansion module user guide avaya support. Avaya 2420 digital phone series sign in to comment.
In addition, call identification information is displayed. Avaya, avaya s agents, servants and employees against all claims, lawsuits, demands and judgments arising out of, or in connection with, subsequent modifications, additions or deletions to this documentation. Avaya support products 2400 series digital telephones. Page 1 avaya 2420 digital telephone feature key expansion unit uc hastings 2420 quick guide page 3 conference call sd buttons to program any sd buttons appearing on your phone. Avaya 6400 series digital phones are designed with features such as adjustable lcd display, speakerphone, fixed feature keys speaker, mute, conference, transfer, redial, hold, volume updown for delivery of efficient communications. When a call arrives at your 2420 telephone, you hear a to put a call on hold to redial the last number that you. There is no need to wait for reprogramming or technical support. Call appearance keys the 2420 telephone system features system features can only be set against soft function. Avaya certified plantronics cs510 wireless headset package. It is designed to put convenient features and capabilities at your fingertips, including. Buy avaya 1408 1416 2410 2420 4424 4606 4610 4612 4620 economic noise cancel call center phone headset with hic quick disconnect cord.
Adjust the speaker, handset, headset, or ringer volume depending on which. You must replace this convertible stand with the 20a stand if you are using a 200a or 201a module. Ip office 4621 quick reference guide this guide covers the basic functionality of your ip office 4621 phone. Press redial to have the phone dial the last number that you dialed access the call log and initiate a call to a specific entry. The diagram below shows the main 2420 telephone features. Avaya support forums change auto attendant message. Page 1 2420 digital telephone users guide 555250701 issue 1 may 2002 page 2 your responsibility for your systems security avaya inc. Your avaya provided telecommunications systems and their interfaces your avaya provided software applications, as well as their underlying hardwaresoftware platforms and interfaces any other equipment networked to your avaya products tcpip facilities customers may experience differences in product performance, reliability. For more information on your phone settings and features, see the ip office 4620 and 5620 series user guide. Page 2 while reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, avaya inc. Avaya 1400 series digital deskphones manual and brochures.
End user may install and use each copy or an instance of the software on one server or on multiple servers provided. The avaya 2420 digital telephone is compatible with avaya communication manager and avaya ip office. The index 2010 uses various tones and ringing to indicate calls and. The avaya 2410 digital telephone is compatible with avaya communication manager and avaya ip office. To download the manual for this telephone, please click here. The 2420 telephone page 3 the 2420 telephone overview of the 2420 this guide covers the use of the avaya 2420 telephone on avaya ip office telephone systems. Optional devices are available to expand the capabilities of the 2420 telephone. Use to access incomingoutgoing lines and programmed features. These deskphones put convenient features and capabilities at your fingertips, including a phone screen to view and manage your calls, a contacts list, a call log, a menu of. This bundle has been certified by avaya to be compatible with avaya ip phones avaya phone models below. Avaya 2420 manual avaya 2420 manual 5420 2420 phone user guide page 4 ip office issue 6d 15th september 2005 the telephone overview this guide covers the use of the avaya 5420 and 2420 phones on avaya ip office. This guide covers the use of the avaya 2420 telephone on avaya ip office. View online end user manual for avaya 2420 telephone or simply click download button to examine the avaya 2420 guidelines offline on your desktop or laptop computer. The avaya 2410 can be maintained with the most current enhancements through downloadable firmware.
Avaya call server, the home screen, the speed dial. Ip office requires available ds port on ip small office, ip403, ip406 v2, ip500 wds8 or digital station 1630. Avaya 2420 telephone quick reference pdf viewdownload. Avaya reserves the right to make changes and corrections to the information in this document without the obligation to notify any person or organization of such. Dial the number of the person you want to conference in. Both phones are similar, however the 5420 is only supported. Ip phone avaya 2420 manual 6 pages summary of contents for avaya 2420. Ip office installation manual introduction page 5 40dhb0002uscl issue 9 28th october 2003 general introduction general this manual covers the installation of your avaya ip401403406412 office equipped with software release level 1.
For more information on your phone settings and features, see the ip office 2420 and 5420 user guide. This manual 2420 has 46 pdf pages and the size of this manual pdf file is 0. Ip office 2420 quick reference guide this guide covers the basic functionality of your ip office 2420 phone. Find avaya 2420 digital ip telephone specifications and pricing. Once you create hunt groups, you still need to enable what kyle said. Avaya 2410 quick reference manual quick reference manual 2 pages avaya. To answer an incoming call, do one of the following. Avaya 9400 series digital deskphone user guide august 2011 3. Standard 12button pad for dialing telephone numbers.
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